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Why Human Capital Reporting Matters: Key Takeaways


Illustration of two employees discussing a report.

Human capital reporting has become increasingly critical as organizations face growing responsibilities and workloads. Yet, the volume of reporting should not be the measure of its importance. Some publicly traded companies provide minimal information merely to meet compliance requirements, while others offer more extensive reports. The question arises: why is there such disparity?


The true benchmark for reporting should be materiality. Human capital, often cited by CEOs as the most valuable asset and a source of competitive advantage, is undeniably material to both historical and future organizational success. The investment community, Boards of Directors, CEOs, and governments largely agree on this point. Research supports the significant impact of human capital on financial performance. The National Association of Pension Funds (NAPF) in the UK notes that, despite recognizing employees as a valuable asset, they are frequently reported only as a cost.


Unlike other investments, human capital is unique in its capacity for continuous self-improvement over time. Therefore, the focus of human capital reporting should shift from why to what and how it should be reported.


Key Challenges:


  1. Measurement Difficulties: One major challenge is the difficulty in measuring the value and impact of human capital. Without clear standards or metrics, it’s challenging to determine what should be reported.

  2. Reporting Standards: Even if human capital can be measured, there is a lack of standardized formats and metrics for reporting in accounting or HR.


Despite these challenges, there is potential for significant insights if human capital could be valued and its contribution quantified in terms of productivity or return. Linking this return to business results could serve as a powerful predictor of management excellence and future success. Thoughtful measurement and reporting of human capital can reveal valuable insights, as detailed in the Human Capital Disclosure Statement white paper.


Why Human Capital Disclosure Matters:

  1. Competitive Advantage: Effective employees are essential for organizational success. Understanding and quantifying human capital is crucial for growth and competitiveness.

  2. Investor Transparency: Investors often lack visibility into a firm’s largest expense—its workforce. Companies should provide clear statements on talent quality, training, productivity, and other factors beyond mere costs.

  3. Risk Management: Limited disclosure obscures the effectiveness of talent management and potential risks. Organizations have a responsibility to communicate material risks related to human capital.

  4. Balanced Reporting: Human capital is frequently reported only as a cost. A balanced approach would include reporting on the value-added aspects of human capital investment.

  5. Workforce Intelligence: Even without standardized mandates, having better workforce intelligence is undeniably valuable.


Essential Questions for CEOs:

  1. What is the current workforce productivity? How does it compare to industry benchmarks? Is it improving?

  2. Are leaders effectively managing human capital? What metrics are used to measure this?

  3. Is the organization developing, acquiring, or outsourcing critical talent?

  4. What percentage of open positions, especially management roles, are filled internally?

  5. What is the return on investment for each dollar spent on the workforce?

  6. What is the Total Cost of Workforce, and is it growing faster than revenue?

  7. Is the training budget sufficient to support the business strategy?

  8. What is the regrettable turnover rate, and why is talent leaving?

  9. Is employee engagement high and improving?

  10. If the organization claims to have the best talent, what evidence supports this claim?


These questions are increasingly being posed by institutional investors and highlight the importance of comprehensive human capital reporting.

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