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Public Storage: Leveraging People Analytics for Smarter Recruitment, Compensation, and Turnover Reduction


LYTIQS Case Study: Cadence Health - Turnover Analysis & ROI of Retention

Introduction: Public Storage, one of the largest landlords in the world, operates over 2,700 self-storage locations and an additional 28 million square feet of commercial space through PS Business Parks. Despite a long track record of industry leadership, the company faced a rising trend of voluntary turnover among property managers—growing by 28% from 2009 to 2017—driving up costs and reducing operational consistency across regions.


Overview of People Analytics Outcomes


  • 10% decrease in voluntary turnover within one year

  • $290K–$455K in cost savings across just 10 markets

  • $15M–$20M in projected annual savings enterprise-wide

  • Turnover declined despite a tightening labor market

  • Improved alignment between compensation and local market rates

  • Smarter, data-informed hiring based on high-retention candidate profiles

[Case Study Download Button] Cadence Health: Turnover Analysis & ROI of Retention

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